How We Rate Sources

TrustedRoids combines editorial assessment with community feedback to help users compare listed Sources.

Our editorial ratings are not purchased, and promotional placement does not automatically determine a Source’s rating or position.

What We Look At

When assessing a Source, TrustedRoids may consider factors such as:

  • operating history and established reputation;
  • website and domain consistency;
  • shipping coverage and stated delivery times;
  • customer-support availability and response speed;
  • payment options;
  • product range and availability;
  • reship or refund policies where stated;
  • product-verification resources;
  • laboratory-testing information where available;
  • recent community feedback;
  • known warnings, impersonation issues or significant complaints.

Not every Source will provide information in every category.

Editorial Rating

The editorial rating reflects TrustedRoids’ current assessment based on the information available at the time of review.

Editorial ratings can change as circumstances change or new information becomes available.

A high rating should not be interpreted as a guarantee of every individual order, product or customer experience.

Community Reviews

Community reviews are submitted separately by users.

They provide an additional source of information and do not automatically replace the TrustedRoids editorial assessment.

As more reviews are published, visitors can compare the editorial rating with recent community experiences.

Verified Source Status

A Verified Source badge means TrustedRoids has checked the identity or official website of the listed Source and considers the listing to represent the intended operation.

It does not mean that every product, claim, transaction or shipment has been independently verified by TrustedRoids.

Rankings Can Change

TrustedRoids does not intend to permanently favour the same Sources.

Rankings may change when:

  • new Sources are assessed;
  • existing Sources improve or decline;
  • significant new information becomes available;
  • community feedback changes;
  • a Source becomes inactive or changes domain;
  • reliability or service conditions change.

The objective is to keep rankings useful and current.

Promotional Placement

TrustedRoids may display banners or links for approved Sources.

Promotional placement is separate from the editorial assessment and does not automatically increase a Source’s editorial rating.

Our Approach

TrustedRoids aims to make it clear why a Source is listed, what information is available, and what remains unverified.

Unbiased Opinions. Real Community Reviews.